Frequently Asked Questions
For a detailed overview of how we work, please visit our How It Works page.
Common Auction Questions
I'm not in the US. Can I bid?
Yes! So long as you have registered with a valid credit card, you can bid from anywhere.
A watch didn't meet reserve. Can I buy it?
For watches that do not meet reserve, we work with the seller and highest bidder to see if they can work out a deal. In cases where reserve is not met, you may make an offer to the seller via last chance offers.
Can I cancel my bid?
Once a bid has been placed, you cannot cancel it. If you as the successful Buyer fail to complete the purchase of an auction for any reason other than the default of the Seller, you will be obliged to pay the 5% service fee (the fee has a $250 minimum).
Can I contact a seller after an auction has closed?
You may ask questions via the comments section of the auction if the piece is available for last chance offers.